Podiatry and footwear services

Podiatry services include diagnosis, routine maintenance, some soft tissue surgery and physical therapy on your feet.

Treatment may also include the prescription of medical grade footwear, footwear modifications and orthotics.

Gold card

If you are a gold card holder, DVA will pay for all your podiatry services if you have a clinical need.

White card

If you are a white card holder, DVA will pay for podiatry services if you have a clinical need and services are required to treat:

  • an accepted disability
  • malignant cancer, pulmonary tuberculosis, post traumatic stress disorder, anxiety or depression, if DVA has granted treatment benefits for these conditions
    • treatment benefits will be granted if DVA is provided with a confirmed diagnosis from a suitably qualified medical practitioner
    • treatment benefits for these conditions are granted where or not they have been accepted as causally related to eligible VEA service

There are a number of people who can arrange for you to receive podiatry and footwear services if you need them. These people are:

  • your Local Medical Officer (LMO)
  • a General Practitioner (GP)
  • a medical specialist
  • a hospital discharge planner
  • a treating doctor in a hospital
  • another podiatrist

Before you may receive orthotics, you must first be referred to an orthotist by a podiatrist or a medical specialist.

The number of services you receive depends on your clinical need.

If medical grade footwear is prescribed, you may be entitled to two pairs of shoes at DVA expense. If you live in a rural or remote area that is 100 kilmetres from the nearest footwear prescribing podiatrist, you may be issued with three pairs of shoes.

DVA has a fact sheet HSV20 which describes how you can access podiatry and footwear services, if your doctor thinks it necessary.

If you have any questions regarding podiatry and footwear services and need assistance click here for 'Help!' or to give us a call

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